1. Galegher (1998)
legitimacy: Why do you come there? Legit reason for people to come here?
referring back to personal experience, referring by a doctor to a formal group
Authority: Why do people believe, trust what you say?
source of information,some form of testimony,how people write
How could online community offer guidance for members to evaluate the various treatments? One solution could be rating system. However,is the rating system enough such as the ebay online commercial rating system since medical treatment could be more serious.
2.Oxford Health literacy
The paper presents the definition of health literacy and overview of health education history. What's role of Web2.0 technologies in promoting health literacy other than tools to facilitate synchronous and asynchronous communication?
technology determinism-catch up with the technology
eg. technology drives school reform.
social determinism-perceived social needs drive technology evolve
BOT- technology agent
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